Deal Caddy FAQ PageWhat is Deal Caddy?
Deal Caddy is an online, membership-based group buying service brought to you by your good friends at GolfNow.com. It’s a great way to purchase very special offers ("Deals")on tee times, lessons and other cool golf experiences at some of the best courses in your area.How much does it cost to join Deal Caddy?
It costs nothing to join. Plus, it is easy to sign up to receive our daily alerts about new Deals.How can I participate in the Group Buy?
Simply click the “Buy Now!” button next to the deal and you will be registered into the group purchase. Once you are in the deal, share it as much as possible with your buddies. Each promotion has a time limit and if the minimum number of buyers required to join the deal is not met the group buy won’t be tipped.How do I tip the deal?
In order to tip a deal, the Group Buy must gather the minimum number of buyers before the time runs out. If we don’t meet the minimum, the deal is canceled and no one is charged. If we do meet the minimum, everyone gets the deal!I got in the deal, what happens next?
Once the deal tips you will receive an email notification to let you know your credit card has been charged and how to redeem the offer. You may also access your Account at any time to see if your deal is ready to be redeemed. Simply log in, go to “Manage Account” and select “My Purchases” to find your deal.What payment methods do you accept?
We accept Visa, MasterCard, American Express and Discover.Will my card be charged right away?
Your credit card will be charged as soon as the deal tips. If the deal has not tipped, we will only pre-authorize your card. If the deal doesn’t tip before it closes, the deal is canceled and no one is charged.Is my credit card secure?
Absolutely! Your personal information is securely transferred electronically. All transactions are encrypted for increased security.Are there minimums required for the deal to be activated?
Some Deals may require a minimum number of buyers to allow our partners to offer better discounts on their services. The more people that join a deal the better the deal. We encourage you to share the deal with your friends.Are there maximums on the number of each deal available?
Some Deal Caddy Deals may have a maximum number available for sale. This is to ensure that each partner has the capacity to redeem each and every deal sold. There may also be limits on the number of Deals each individual may purchase.How do I know how much time is left to buy a deal?
The remaining time to get in on a deal is displayed above the “Buy Now!” button.What happens once there is no more time to buy the deal?
Once the time runs out to buy the deal you can no longer get in on it.How do I sign up for Daily Deal Alerts?
It’s easy. Simple click on the “Sign Up for Deals” button in the header of any page on the Deal Caddy site.I’m not getting emails from the Deal Caddy, what do I do?
If you have already signed up to receive deal alerts or created an account and aren’t receiving deal related emails from the Deal Caddy it could be due to your email provider blocking emails from us. Simply add firstname.lastname@example.org to your contacts or safe sender list and the emails should come through. Also, check your spam or junk folder as you may have inadvertently sent us there.Why do I receive emails from the Deal Caddy, but when I attempt to log in it says “email is invalid”?
Chances are you’re only signed up to receive our email notifications but never fully registered for an account. It’s easy to do, simply click https://dealcaddy.golfnow.com/login and fill out the form on the right to register. You can use the email where you’re getting the Deals. This will make you a full-fledged user of the Deal Caddy with the ability to purchase Deals.Are there any restrictions on the Deal Caddy Deals? When do offers expire?
Any restrictions, including expiration dates, will be listed on each Deal Caddy deal page. Please be sure to read the Deal's terms and restrictions before purchasing the deal.Are the Deal Caddy deals returnable or refundable?
Each Deal shall have a “Purchase Value” (i.e., the actual amount you spent to purchase the Deal) and a “Promotional Value” (i.e., the total value of the Deal you purchased). The Promotional Value of the Deal will expire after the date noted on each individual Deal, but the Purchase Value of a Deal shall be valid for a much longer period of time (as determined by the Partner and in accordance with applicable law). For example, if you purchase a Deal with a Purchase Price of $50 for which you receive a “Stay and Play” package valued at $100, the Purchase Value of that Deal is $50 and the Promotional Value of that Deal is $100. Upon the Expiration Date of the Deal you will be unable to redeem the full “Stay and Play” package, but you will be able to redeem $50 (the Purchase Value) worth of goods/services/experience from the Partner, for so long as the Partner honors the Purchase Value. Please refer to the Terms of Service for further explanation. If you have a special circumstance, please contact Customer Service at email@example.com.Can I cancel my purchase?
You may only cancel your purchase if the deal has not yet tipped. To cancel, log into your Deal Caddy account and go to the “My Purchases” page. Find the deal and click on the cancel link.What if the offer expires before I redeem?
Unfortunately, expired Deal Caddy Deals can’t be redeemed. It is important to redeem your deal before the offer expires.How long are Deals typically available for purchase?
Typically Deals run on Tuesdays and end on Thursdays. However, every so often we run special stay-and-play deals outside of those times so be sure to check the time remaining on each deal.Can I buy a deal as a gift?
Yes. When you are on the deal page, select the “Buy for a Friend” link. You’ll be asked to provide the name and email of your intended recipient and you’ll be given the option to include a special message. The recipient will receive an email explaining how to claim their gift after your account has been charged. In order to purchase gifts for more than one recipient or for you, they will need to be done in separate transactions.I cannot find how to redeem in my account.
You cannot redeem a deal until after it has tipped by meeting the minimum number of buyers required. Once the deal tips there will be either a Print link to download and print a PDF voucher or a Redeem link that will allow you to redeem the deal online.What is the referral program and how does it work?
We’re giving our customers the ability to earn credits that can be applied toward future Deal Caddy purchases. All you have to do is Refer a Friend! Once your friend makes their FIRST Deal Caddy purchase within 30 days, you will receive a $5 Deal Caddy credit. It’s a great way to let your friends in on sweet golf deals and for you to earn some extra money that can be used on future purchases.
To refer a friend, go to the Referral Program page to obtain your personalized sharing link. After your friend registers with Deal Caddy and makes their first Deal Caddy purchase within 30 days, a $5 Deal Caddy credit will be added to your account and will be available for use on future Deal Caddy purchases. The best part? The more Friends you Refer, the more Credits you could Earn!
Credits are non-transferable, cannot be redeemed for cash and cannot be refunded. This referral program may be available only for a limited time, but credits earned will continue to be available after the incentive program ends.Did we answer all of your questions?
If you still have questions feel free to contact us at firstname.lastname@example.org.